Best Practices for Brand Voice in AI Content

Keep AI output on-brand with these tips.

1. Fill the Glossary

Add key terms (product names, slogans, preferred phrases) to your brand glossary. The AI will use them consistently.

2. Use Forbidden Claims

List phrases the AI should never use—compliance-sensitive terms, competitor names, or off-brand language.

3. Set Language and Tone

Choose output language (EN/VI/etc.) and tone (professional, casual, etc.) in brand settings. Match your audience.

4. Review Before Publish

Use the approval workflow. Have a human reviewer spot-check for brand alignment before content goes live.